Shipping & Delivery Policy

At SahuPress, we aim to deliver your printing orders safely and on time. Every order goes through a proper designing, printing, quality-checking, and packaging process before dispatch.

Please read our Shipping & Delivery Policy carefully.

1. Order Processing Time

• The estimated production time for each product is mentioned on its respective product page.

• Production time may vary depending on the product, quantity, design requirements, and order complexity.

• Customized orders require design preparation and customer approval before printing.

• Production begins only after design approval and receipt of the remaining balance payment, wherever applicable.

2. Order Dispatch

• Once production is completed, your order goes through quality checking and packaging.

• Before packing, product images may be uploaded to our website or shared with you through WhatsApp.

• After successful packaging, your order will be handed over to the courier or delivery partner.

• You will receive dispatch and tracking information once your order has been shipped.

3. Shipping & Delivery Time

• Delivery time depends on your delivery location, courier service, and shipping conditions.

• Estimated delivery timelines may be displayed during checkout or communicated through our support team.

• Delivery to remote locations may take additional time.

• Production time and shipping time are separate and should be considered accordingly.

4. Shipping Charges

• Shipping charges are calculated based on the product weight, package dimensions, delivery location, and available courier services.

• Applicable shipping charges will be displayed during checkout before payment.

• Additional charges may apply for special delivery requirements or remote locations, where applicable.

5. Order Tracking

Once your order is dispatched:

• Tracking details will be shared through WhatsApp or other available communication channels.

• You can track your shipment through the Track Order page on our website.

• Tracking information may take some time to become active after courier pickup.

6. Delivery Delays

Although we make every effort to deliver orders within the estimated timeframe, delays may occur due to:

• Courier or logistics issues.

• Weather conditions or natural events.

• Public holidays or transportation disruptions.

• Remote delivery locations.

• Other circumstances beyond our control.

SahuPress will assist customers in tracking delayed shipments and coordinating with the courier partner whenever possible.

7. Incorrect Shipping Address

Customers are responsible for providing the correct name, mobile number, and complete delivery address while placing an order.

If an incorrect or incomplete address is provided, delivery may be delayed or the shipment may be returned. Additional shipping charges may apply for reshipping, where applicable.

8. Failed Delivery & Returned Shipments

If a shipment cannot be delivered due to an incorrect address, recipient unavailability, or repeated failed delivery attempts, the courier may return the shipment to us.

Customers may need to pay applicable additional shipping charges for reshipping the order.

9. Damaged Packages

If you receive a visibly damaged package, please take photographs or videos before opening it, if possible.

If the product inside is damaged, defective, or incorrect, submit a complaint through the Complaint Page on our website within 48 hours of delivery, along with supporting photographs or videos.

Please refer to our Return & Refund Policy for further details.

10. Contact Us

For shipping-related questions, delayed deliveries, or tracking assistance, please contact our customer support team through the Contact Us page or WhatsApp.

SahuPress – Quality Printing, Reliable Delivery.